24/7 Autonomous AI Customer Support with Zero Hallucination
Resolve 70% of routine customer inquiries instantly on WhatsApp and Web. RAGSPRO builds intelligent support agents powered by private vector knowledge retrieval and smooth human handoffs.
Omnichannel AI Support & Escalation Loop
From incoming query to instant resolution or seamless human agent handover
Inbound Support Query
Customer messages via WhatsApp, Webchat widget, or email.
Private Vector RAG
Agent queries company docs, policies, and order database in <50ms.
Accurate Auto-Reply
Delivers verified answer, tracking link, or troubleshooting steps.
Human Agent Handover
Complex issues routed to live agent with full conversation summary.
CRM Ticket Sync
Ticket closed, CSAT rating collected, and analytics logged.
Frequently Asked Questions
How does the AI Support Agent prevent hallucinations?
Our systems use Retrieval-Augmented Generation (RAG) restricted strictly to your verified company documentation, FAQs, and product knowledge base. If an answer is not in the knowledge base, the bot escalates directly to a human support representative.
Can human agents take over an active WhatsApp support conversation?
Yes! When a customer asks for a human agent or sentiment analysis detects frustration, the system alerts your support team and pauses automated bot triggers instantly.
Does this integrate with Zendesk, Freshdesk, or custom CRM helpdesks?
Yes! Every support conversation, ticket classification, and resolution status synchronizes with your CRM or existing helpdesk software.
Never Keep a Customer Waiting Again
RAGSPRO deploys custom AI customer support platforms on your private infrastructure in 20 days.